Orange Hygiene and Pest Control comply with AIB ,BRC ,FSA and SGS Standards.  We are registered with the Department of Agriculture and have P-numbers.  We do not make use of any Organophosphates or any substance which will not break down. All chemicals used are bio-degradable and therefore environmentally friendly.  Orange Hygiene and Pest Control has an Environmental policy in place.  All treatments will follow the relevant SA Bureau of Standards Codes of Practice.  Quarterly Pest Control Audits are carried out by the Operations Manager and reports generated are discussed with the clients. This enables us to be critical of ourselves and rectify any shortcomings if present.  On completion of the service, the PCO will complete a Service Report. This information will then be discussed with the client before being signed off and filed in the Food Safety Management File.  This file will be issued to you and will remain on the premises.  It will thus always be available for audits and inspections. The file will contain all relevant information regarding the following:

  • Treatment specification
  • Site Map
  • Service Reports
  • Schedule of Pesticides
  • Material Safety Data Sheets
  • Monitoring Log Sheets
  • Trend Documents & Graph’s
  • Public Liability

Our Standard Operating Procedures

  • Company staff and management are available to guide, advise and train clients in certain aspects of pest control as required by third party audits.
  • The follow up procedure involves 2 day intervals between visits with 3 consecutive clear visits followed by a fourth in 7 days for rodents, 7 day intervals between visits with 2 consecutive clear visits followed by a third in 2 weeks for cockroaches and flies.

Pest Programme Specifications

Orange Pest provides a complete and customised pest programme to all Orange Pest clients.  This programme consists of: 

  • One or more treatment visits undertaken on a monthly basis
  • Implementation of a food safety file

A treatment programme is designed to cater for the specific areas within each client’s unique facility. Our treatment programme typically consist of Flying Insect, Rodent and Crawling Insect programmes.  Our treatment methods incorporate the installation of tamperproof bait stations, mechanical catch traps, insect light trap units and crawling insect monitors. Products are registered to be used in a Food Processing Plant and consist of rodenticides, insecticides complimented by non-toxic baits or mechanical traps. These devices allow Orange Pest the ability to establish and monitor activity of the abovementioned pests on the specific pest monitoring logs, within a Food Safety file.  Each of these pest monitoring products is numbered, initialled and indicated on a site map, in order to facilitate the location of these bait stations, fly traps, catch traps and monitors.

  • Audit preparation and facilitation

Orange Pest assists their clients in the preparation of Food Safety and Quality Audits and we will make ourselves available during audit execution. This internal audit will consist of a site-walkthrough with the Client paying attention to areas identified as possible pest problem areas. a Review of the Food Safety file will also be conducted with regards to the records kept. All findings and the corrective actions will be discussed with the Client and a copy of the report will be placed in the Food Safety file. These quarterly internal audits will be conducted by a senior management person from Orange Pest and the identified client representative.


Trending of the activity found from the pest control devices will be done on a monthly basis using graphs. If any trending should be noted above tolerance levels set out in the graphs, an action report will be opened to address to issue. Please note that the Flying Insects Graphs are the only graphs allowed to have tolerance levels above 1. For all other graphs the tolerance level is 0.

Weather Chart

The “weather chart” is for the purpose to assist in control measures. This ‘chart’ will be done at the end of each monthly service cycle if any activities were noted or if an on-going infestation is actioned per report. The ‘chart will consist of sightings, trends and visual inspections.

Replacement of Broken or Damaged Devices

  1. The broken or missing pest control devices are identified by the technician on the service report or by the Client identified by contacting Orange Pest office to report the incidents.
  2. The Coordinator of Orange Pest will react either on the service report or the Client’s notification and proceed to compile a quotation to replace or repair the specific damage.
  3. The Client will then authorise the purchase or treatment by providing the necessary proof of acceptance of the quotation. Please note that Orange Pest is not allowed to replace/repair broken and missing devices without the necessary authorisation from the Client. Vigilance is the keyword in this programme.
  4. If the device is critical to the pest control programme in that area, it will be replaced the same day with a new device or temporary until the specific unit can be obtained from the suppliers.
  5. All identifying stickers and marks on the damaged device will be copied to the new device with at least 1 months’ worth of data.
  6. If it should be replaced by a completely different device, all other pertaining identification of this device will be changed in the Food Safety file.



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